After-sales service

One, seven days refund rules

A. return principle: users in the [GEDIAO/] style directly under the franchise stores or by [GEDIAO/]style authorized distribution shop to buy products, within 7 days from the date of purchase, the quality problem of product was not subjected to any human or external damage and the occurrence of products, manufacturers of return packages.

B. return process: the user will products, packaging and paper complete (or at their own expense toget mail) place of purchase to the seller detection -- sellers detected by warranty identification rules, identification of the product is the product quality problems -- the seller to refund the userspay at the time of purchase cost.

Two, fifteen days replacement rules

A. replacement principle: users in the [GEDIAO/] style directly under the franchise stores or by[GEDIAO/] style authorized distribution shop to buy products, within 15 days from the date of purchase, the quality problem of product was not subjected to any human or external damage and the occurrence of replacement products, manufacturers of goods.

B. replacement process: the user will products, packaging and paper complete (or at their own expense to get mail) place of purchase to the seller detection -- sellers detected by warrantyidentification rules, identification of the products have quality problems of products for users toreplace the goods and the seller -- issued new notes -- the seller at its own expense mailed to the user (buy online users only).

Three, 13 month repair rules

A. repair Principle: the user [GEDIAO/] style directly under the franchise stores or by [GEDIAO/]style authorized distribution shop to buy products, within 13 months from the date of purchase, the quality problems of products was not subjected to any human or external damage and the occurrence of products, manufacturers repair.

B. repair process: the user will products, packaging and paper complete (or at their own expense toget mail) place of purchase to the seller detection -- sellers detected by warranty identification rules, identification of the products have quality problems -- sellers fill in product warranty card and official cover -- the seller will send it to the manufacturer repair -- manufacturers repair good mail tothe seller seller to notify users -- take goods or mailed to the user (restricted online shoppers)

Four, the warranty identification rules

A.: no warranty products packing box, bag, Headset clip, earmuffs and other ancillary components;not in the package during the three products; the purchase of non [GEDIAO/] style authorization ornon formal channels of products; non [GEDIAO/] genuine style; gifts; be man-made damage to the product; by outside force damage to the product.

B. warranty identification: check the three packs of period (with Bill card) -- check the genuine([GEDIAO/] in the style of official website to check security code) -- check the product damage(there is no obvious man-made damage, there is no water, fire, chemical or heavy damage traces) -- check (in accordance with the product quality the effect of product testing use case is consistent with the product description) -- check the purchase channels (limited to manufacturers)

* Note: ibid. After sale service approach between businesses and manufacturers